Frequently Asked Questions
Everything you need to know about booking and joining a Tassie Tours experience. Can't find what you're looking for? Get in touch.
Accommodation and meals are not included in our day tours. Please refer to the individual tour page for full details of what is included.
National park entry fees and attraction fees are often included in our tours where applicable. Any inclusions will be clearly listed on the individual tour page so you know exactly what is covered before booking.
We offer pickups from selected locations in Hobart. Your confirmation email will include your designated pickup location and departure time.
We require at least 24 hours' notice for a full refund. We understand that travel plans can change and will always do our best to accommodate amendments where possible. Please refer to our Terms and Conditions or contact our team for further information.
Cancellation policies for private tours may vary depending on the itinerary, group size, and inclusions. Please contact our team directly for full details, and we will provide clear terms at the time of booking.
We offer a range of tours specifically designed for cruise ship passengers. As our standard day tours operate on fixed schedules, we cannot delay departures if cruise ship arrival times change. We recommend booking one of our cruise ship-friendly tours, and our team will be happy to help you find the best option for your schedule.
If your ship's schedule changes, please contact us as soon as possible. We will do our best to accommodate any adjustments where possible, however this may depend on tour availability and timing.
Yes. When you book two or more eligible day tours in a single order, you'll receive 15% off your entire booking total, with the discount applied automatically at checkout.
The amount of walking varies between tours. Most tours involve light to moderate walking on a mix of paved paths, boardwalks, and natural trails. Walking requirements are outlined on each tour page.
Our tours operate in most weather conditions. Tasmania is known for experiencing four seasons in one day, so we recommend bringing suitable clothing. In the event of severe weather that impacts a tour, we will contact guests directly.
Tasmania is home to an abundance of native wildlife. While wildlife sightings cannot be guaranteed, many of our tours provide excellent opportunities to spot animals in their natural habitat. Our Hobart Highlights Tour also includes a visit to a wildlife sanctuary, where you'll have the chance to see some of Tasmania's most iconic native species up close.
Many of our tours are suitable for children and families. Please refer to the individual tour description for any age recommendations or restrictions.
Yes. Many of our guests are retirees and mature travellers. Our tours include regular comfort stops and comfortable transport. Walking requirements are outlined on each tour page so you can choose the tour that best suits your needs.
Absolutely. Many of our guests travel solo and enjoy meeting fellow travellers along the way.
Our day tours are operated in comfortable, small-group vehicles with a capacity of 2 to 24 passengers, ensuring a more personal and enjoyable experience.
We recommend bringing comfortable walking shoes, a waterproof jacket, sunscreen, a hat, a water bottle, and a camera. Tasmania's weather can change quickly, so dressing in layers is always a good idea.
Small bags and backpacks are welcome. If you are travelling with larger luggage, please contact us prior to booking so we can advise whether we can accommodate it.
It is best to contact venues directly regarding specific dietary requirements. Please let us know at the time of booking, and we will do our best to assist and accommodate where possible.
We recommend booking as early as possible, particularly during summer and peak travel periods, as many tours sell out in advance.
Tour schedules vary throughout the year; however, we operate tours seven days a week. Please check our tour calendar for current availability.
Where possible, we are happy to assist with booking changes. Please contact us as soon as possible and we will do our best to accommodate your request.
We recommend that all guests have suitable travel insurance to cover unexpected changes to their travel plans.
Yes. All of our touring vehicles are modern, comfortable, and air-conditioned.
Our experienced local guides are passionate about sharing Tasmania's landscapes, wildlife, history, and culture. We focus on delivering memorable small-group experiences while showcasing the very best of the island.